We want your opinion - How do you get value out of your stock?18 August 2016
The Housing Forum’s Working Group, chaired by Dick Mortimer from Family Mosaic, is undertaking a survey of leasehold management practices.
As the number of leasehold properties in management is certain to grow, the Working Group is keen to learn about the potential impacts, the current levels of repairs requests from leaseholders, policies towards leasehold extensions and approaches to leasehold management and the collection of charges.
The survey will run from 17 August to 5 September and if you would like to take part please email email@example.com
This is an important piece of work into areas of complexity in customer satisfaction aimed at ensuring that leaseholders pay the right amounts for the services they receive.
The final report will be published this autumn and will be available through the Influencing section of our website.